How Circular Dorking manages personal data

A circular economy is a model of production and consumption, which involves reducing, reusing, repairing, refurbishing and recycling existing materials and products for as long as possible. In this way, the life cycle of products is extended which results in reducing waste and carbon footprint to a minimum.

Should we ask you to provide certain information by which you, your personnel or your company can be identified, then you can be assured that it will only be used in accordance with this privacy statement and we will conform to best practice under GDPR legislation.

Should we ask you to provide certain information by which you, your personnel or your company can be identified, then you can be assured that it will only be used in accordance with this privacy statement and we will conform to best practice under GDPR legislation.

Circular Dorking may change this policy from time to time by updating this document. You should check either with us or our website from time to time to ensure that you are happy with any changes. This Policy is effective from July 2022.

What we collect

We may collect the following information:

• name and job title
• contact information including email address and mobile and telephone number
• relevant business information
• demographic information such as postcode and address details
• information for accounting and accreditation purposes

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping and accounting, including compliance with legislation.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the feedback customers supply to improve our services.
• We do from time to time share customers postal addresses with our suppliers for postage purposes.

What we do not do with the information we gather

• We do not pass on or share any customer data with third parties for sales and marketing purposes.

Non-disclosure

• Circular Dorking never discloses or discusses confidential information with a third party.
• We will, at times, share confidential information on a specific project with a project partner or professional advisor, whose skills are required to ensure the success of the project.
• At times Circular Dorking would like to use finished projects as an examples of good practice. Permission to do so will always be sought prior to any publication.
• Any person or organisation who have given us prior consent to use examples for our promotion purposes will always have the right to change their mind and ask us to desist

How we use cookies on our website

We are committed to ensuring that any information held is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Our website has SSL Certification (HTTPS).

Security

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to customers needs, likes and dislikes by gathering and remembering information about a visitors preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. We track trends and not individuals.

Overall, cookies help us provide you with a better website experience, by enabling us to monitor which pages are found to be useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other web sites of interest. However, once you have used these links to leave our site, you should note that we may not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement or policy applicable to the website in question.

Controlling your personal and company data

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on our website, look for the box that you can check to indicate that you are happy for the information to be used for our marketing purposes. If this box is not checked we will not use this data.
• If you have previously agreed to us using your personal information for marketing purposes, i.e a testimonial, you may change your mind at anytime by contacting us using contact details at the end of this document.
• We do not sell, distribute or lease your personal information to third parties.
• Under the GDPR legislation you may request details of personal and company data which we hold about you, your personnel and your company.
• This service will be free of charge in the first instance and data will be sent to you in a universally accessible format. Subsequent requests might be liable to an administration fee if deemed to fall outside the terms of the GDPR legislation.
• If you would like a copy of the data held on you or your company please contact us using the contact details below.
• If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible, using the contact details below. We will promptly correct any information found to be incorrect.
• If requested, and as long as it does not compromise record keeping for accounting and legislative compliance purposes, we will also delete any information on you, your personnel or your company if requested.

Circular Dorking Contact Details

Contact: Wendy Saunders

E-mail hello@circulardorking.co.uk or post: Circular Dorking c/o 27 South Terrace, Dorking, Surrey RH4 2AD